Systems Engineer



SUMMARY

Senior Applied Statistical Engineer with proven success using skills to analyze and mine data, optimize processes, improve quality, measure reliability, and develop effective analysis systems. Champions the use of data, analytics and the scientific method to support engineering and business needs. Broad industry background including consumer appliances, aerospace electronic systems, automotive components, and military vehicles. Experience analyzing business data, manufacturing data, and research and development data. Process oriented, outcome oriented and always drive for continuous improvement and the optimal solution. M.S. degree in statistics and professional certifications in quality engineering (CQE), reliability engineering (CRE) and production and inventory management (CPIM). Functional expertise:

• Systems Engineering
• Statistical Modeling
• Quality Engineering
• Reliability, Maintainability & Dependability
• Six Sigma
• Experimental Design

 

TECHNICAL SKILLS

• Microsoft SQL Server, Access, Excel
• Visual Basic for Applications
• SAP ABAP and BEx Query Design
• SAS Programming
• Statistical Software, R, Minitab
• Database management

 

PROFESSIONAL EXPERIENCE

Company Confidential, Texas 2007 - 10/2011
Senior Staff Engineer

  • Team lead for warranty analysis, reporting, and system development. Managed warranty analysis system data warehousing function. Provided specialized analysis to support warranty performance comparisons, claim rate predictions, risk investigations, last-time buy Developed and implemented a rate-based warranty monitoring system employing state-of-the art methods benchmarked from the best practices of the auto industry. This system transformed the way Lennox monitored warranty data, clearly identified problem parts and became the company standard to focus improvement resources.
  • Designed an automated warranty forecasting system which predicted and ranked the future expected claim cost for thousands of parts. This highly proactive system enabled mangers to focus efforts on avoiding future costs rather than simply reacting to incurred costs. Delivered this exceptional business intelligence capability using existing tools with no additional capital expenditure.
  • Developed a unique analytical approach to analyzing part shipment data which considered the effect of volume and seasonality to determine if parts shipments are varying outside a normal range. This approach gave managers a clear signal when corrective action was necessary thus enabling a more effective use of company resources.

Company Confidential, Colorado 2004 - 2007
Senior Systems Engineer
Estimated the reliability, maintainability, and dependability (RM&D) of complex electronic systems in multiple redundancy configurations. Included the reliability of the software interacting with the hardware as part of the assessment. Reported results to stakeholders to validate compliance with contractual standards. Simulated the effect of proposed changes on RM&D predictions using the models and provided input to decision makers. Top Secret security clearance, TSSBI.

  • Partnered with Raytheon to successfully incorporate reliability-with-repair logic and algorithms into its software for Lockheed Martin's use. This reduced some aspects of the reliability model development process by 50% and provided key quality check on the extremely detailed and complex manual (spreadsheet) calculations.

Company Confidential, Salt Lake City, Utah 2004
Black Belt Consultant
After returning from active military service, served as contract black-belt consultant performing data mining and statistical analysis for call center data.

UNITED STATES MILITARY, Operation Iraqi Freedom 2003 - 2004
Counterintelligence Team Leader
Called up to active duty. Directed a team of 6 counterintelligence agents for 13 months in wartime situation. Served as Tactical Humint Operations Center Technical Non-Commissioned Officer In Charge (THOPS TECH NCOIC). Developed database and analysis system to provide commanders with statistical and graphical analysis of threat data. Edited and forwarded intelligence reports. Developed and maintained web presence for battalion-level organization on Secret Internet. Supported computer systems applications software and hardware. Top secret security clearance, TSSBI.

  • Awarded Army Commendation Medal for exceptional service.


Company Confidential, Utah 1993 - 2004
Senior Reliability Engineer (2001 - 2004)
Key member of central corporate quality staff. Provided advanced problem-solving and analytical support to teams companywide to help solve major quality and reliability issues. Trained engineers in statistics and experimental design.

  • Used experimental design expertise to manage an inter-company problem-solving effort which identified how supplier's process affected a major quality problem. Increased everyone's knowledge about how the processes interacted, and held supplier accountable to financially compensate for their bad parts.
Statistical Analysis Systems Developer / SAS Programmer (1999 - 2001)

SAS programming. Managed SAS software licensing and product selection. Championed the use of SAS software to make data more accessible and meaningful.

  • Designed and implemented a SAS-based statistical server providing on-line key-measure tracking for key processes and products companywide. System enabled process owners to efficiently visualize data and control processes with unprecedented ease and effectiveness. Automated approach saved many hundreds of hours of repetitive manual data manipulation otherwise required to obtain similar results.

Process Engineer / SAS Programmer (1998 - 1999)

Quality Engineer / SAS Programmer (1993 - 1998)

  • Developed and maintained ballistic performance prediction models for air bag inflators which identified optimal geometries and loads. Effectively used the models to replace other more expensive analysis methods and reduced destructive test expense by as much as 66% on some platforms.
  • Developed a unique multiple-response optimization modeling system which graphically displayed the optimal loading policy to maximize the predicted reliability of an inflator. System simplified the optimal load selection process and reduced the analysis time required to establish optimal loads up to 75%.

Company Confidential 1989 - 1993
Statistician and Assistant Total Quality Management (TQM) Coordinator


EDUCATION

M.S. Statistics

B.S. Quality Science


CERTIFICATIONS

• Certified Reliability Engineer (CRE) from American Society for Quality (ASQ)

• Certified Quality Engineer (CQE) from ASQ

• Certified in Production and Inventory Management (CPIM) from American Production and Inventory Control Society (APICS)